CX in German, French, Spanish & Italian

What does CX mean?

The totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process.

CX in a sentence

Improving the overall CX is our top priority for the next quarter.

German

Kundenerlebnis

also Kundenerfahrung, CX

Die Gesamtheit aller Erfahrungen, die ein Kunde mit einer Marke macht.

French

Expérience client

also CX

Ensemble des émotions et sentiments ressentis par un client face à une marque.

Spanish

Experiencia del cliente

also CX

Percepción que tiene un cliente tras interactuar con una marca.

Italian

Esperienza del cliente

also CX

Insieme delle percezioni che un cliente matura nel rapporto con un'azienda.